Dexcom One Pharmacy FAQ

How is the Dexcom Continuous Glucose Monitoring System different to BGM (Blood Glucose Monitoring)?
How is the Dexcom Continuous Glucose Monitoring System different to FGM (Flash Glucose Monitoring)?
What’s on prescription?
How to order Dexcom ONE sensors and transmitters
What if there is a problem with the sensor?
What discount does pharmacy get for Dexcom ONE and Dexcom ONE+?
What is the shelf life of Dexcom ONE and Dexcom ONE+ products?
How long do Dexcom ONE and Dexcom ONE+ products last?
Which smartphones are compatible with Dexcom ONE and Dexcom ONE+?
How to dispose of system components after use?
Can I return products that I kept in stock for a patient and they no longer need?
How long will it take from ordering sensors from Dexcom to delivery to pharmacy?
Where can I go to learn more?
I have a question about Dexcom ONE or Dexcom ONE+

* If your glucose alerts and readings from the Dexcom One do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions. 

** Dexcom CGM is clinically proven to lower HbA1c and reduce hypoglycemic incidents. JAMA. 2017;317(4):371-378. Beck RW, et al. JAMA. 2017;317(4):371-378