Dexcom ONE+ retail pharmacy support

Dexcom empowers people to manage their diabetes with innovative technology. 

All you need to know to get your customers up and running with the Dexcom ONE+ Continuous Glucose Monitoring (CGM) system.

Ordering and dispensing

What products are available? 

Item Description GTIN PIP
STP-D7-001 Dexcom ONE+ CGM system - Sensor 1pk 00386270003737 426-8058
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What is CGM?

CGM provides a more complete picture of glucose levels, compared to what can be obtained from a blood glucose meter (BGM). More frequent access to glucose insights, compared to finger pricks, leads to more effective diabetes management for you and your customers.1,2 All without finger pricksor scanning. 

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How does CGM compare with flash?

CGM is associated with greater time in range and less hypoglycaemia than intermittent scanning (isCGM) devices.‡,3 

Discover the key differences between CGM and flash or isCGM systems. 

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Getting people with diabetes started on Dexcom

Find advice and tips on helping your customers get up and running with Dexcom ONE+. 

The Dexcom ONE+ on-boarding process is designed to be as simple as possible, empowering people with diabetes to self-start at home. This video covers the self-start process and how you can help support this. 

You can find further guidance and on-boarding resources to download and give to your customers in our clinic resources library. 

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Further support with Dexcom

Training resources 

Discover our extensive diabetes education resources and clinical evidence for healthcare professionals. 

View resources 


Find frequently asked questions for pharmacy. 

View pharmacy FAQs 

Contact us 

Email our specialist pharmacy support team. 

[email protected] 

* If your glucose alerts and readings from Dexcom ONE do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions. 

† For a list of compatible smart devices, please visit 

‡ Results obtained with an rtCGM system similar to Dexcom ONE. 

1 Puhr S, et al. Diabetes Technol Ther 2019;21(4):155-8. 

2 Šoupal J, et al. Diabetes Care 2020;43(1):37-43. 

3 Hásková, A, et al. Diabetes care. 2020;43(11):2744-2750.